Service coordination

World wide service coordination performed with timely attention

Owners placing their service orders with SMD Service Coordination Centre, can rest assured that their vessel are in the best hands.

It is SMD's goal to solve the problem in the first attempt

Upon service requests our service coordinators will handle your service, either by giving First Aid recommendations to the onboard crew - or, if this can't solve the problems onboard, by sending one of our own engineers onboard or alternatively on remote locations, send the most competent local engineer from our world wide service network onboard the vessel.

It is of the utmost importance to have a well-established local service network. SMD has established a professional teamwork and partnership with talented local service companies with some of the best skilled technicians available.

In this way our customers are certain of receiving fast effective service and reliable advice when selecting new equipment for retrofit or newbuilding vessels.

SMD qualified service coordinators are ready to organize the entire service for you. Anytime. Anywhere.

 
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